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Loaded

Privacy Policy

Effective Date: 26-03-2025
Company: Juvati
Address: Verlengde Lageweg 19, 1628 PM Hoorn, The Netherlands
KvK Number: 75735393

1. Introduction

This Privacy Policy explains how Juvati (“we,” “our,” or “us”) collects, uses, stores, and protects personal data when providing services to business clients (“you” or “your”). We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws in the Netherlands and the EU.

2. Data We Collect

  • Contact details: name, email, phone number
  • Company data: trade name, address, KvK number
  • Project-related data: website URL, access credentials (if applicable)
  • Communication history: messages, documents, and meeting notes
  • Technical information: IP address, browser data (via analytics or similar tools)

We do not collect unnecessary data and only process information that is relevant to the services we provide.

3. How We Use Data

  • Communicate with you and manage project-related information
  • Perform services (e.g., audits, setups/builds, campaign management)
  • Access necessary platforms (e.g., Google Merchant Center, Shopify) when requested or required to fulfill our services
  • Issue invoices and manage financial administration
  • Provide support and updates during the service period

4. Legal Basis

  • Contractual necessity: to perform services you have requested or agreed upon
  • Legal obligations: compliance with tax or other statutory requirements
  • Legitimate interest: communication, project quality assurance, or internal record-keeping
  • Consent: in situations where you expressly grant permission (e.g., newsletter sign-up, specific third-party tool access)

5. Sharing Data

  • Subprocessors: such as cloud platforms, hosting services, or analytics tools we use to deliver or support our services
  • Freelancers/subcontractors: individuals or entities engaged to help on your project under our direction
  • Legal or governmental authorities: if required by law or in response to lawful requests

We never sell or rent your data to third parties.

6. Data Retention

We retain your data only as long as necessary to:

  • Provide our services
  • Fulfill legal and tax obligations
  • Maintain backup and project archives (normally up to 2 years, unless we agree otherwise for ongoing or extended projects)

7. Security Measures

We apply appropriate technical and organizational security measures, such as:

  • Encrypted communication (SSL)
  • Access controls on user accounts and data
  • Secure, cloud-based storage for project files
  • Periodic security reviews and updates

8. Your Rights

Under the GDPR, you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Request data portability
  • File a complaint with a supervisory authority (e.g., the Autoriteit Persoonsgegevens in the Netherlands)

You can exercise these rights by contacting us at contact@juvati.com or an alternative email we may provide.

9. International Transfers

If we or our subprocessors transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or other lawful mechanisms) in compliance with GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or otherwise communicated to you. Your continued use of our services after we make changes signifies your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us at contact@juvati.com.